Reviews

Customer Service Counts

ProvoITGuy

“This consultant has been instrumental in resolving issues for our C level executives on a number of occasions. The services provided have always been very timely and professional. One of many great things about this consultant is their ability to communicate the technology concepts needed to both those who are very tech savvy as well as those who have little or no technology experience. I have also been impressed at the passion that this consultant has for helping people, as you can tell that they really do enjoy it. I would recommend this consultant without hesitation.”

Wendy H.

“Whenever I need help with any of my Apple products All IT Pros has the answer. All IT Pros is always prompt and courteous. All IT Pros teaches as they trouble-shoot. I especially appreciate that they are patient and kind.”

Jessica T.

“All IT Pros is always available to help with IT in our office. they know everything there is to know about Macs and all other computers. If they doesn’t answer there phone, they always returns calls within about 5 minutes!! I can’t sing there praises enough! I would recommend them to anyone in need of any general or complex computer knowledge.”

Kara C.

Working with All IT Pros is such a great experience. Not only are they professional and know what they are doing, but they make it a pleasant experience with their ability to break things down and make them understandable. No other person in this field exudes passion for it like All IT Pros does – they truly enjoy helping people. I would recommend All IT Pros to anyone needing a tech consultant and expert!

Nalani B.

“I have been working with All IT Pros at my company for a couple of years now and have always had excellent service. All IT Pros is great to work with, they know their business, work in a timely fashion, and are very friendly and personable. I would definitely recommend them.”

ILuvTech

After three hours of frustration and nearly pulling my hair out with a difficult IT task, this consultant had me all set in 45 minutes. There solution was vastly better than mine would have been anyway!

Brett C.

“All IT Pros is absolutely amazing. I will never go anywhere else. Their service is unmatched, and their knowledge is beyond anyone else I have ever dealt with. I will recommend them to everyone. They are so responsive, and I can get a hold of them anytime. Amazing.”

Lindsay R

“In the past 5 months, I’ve had more computer trouble than I care to mention. So many issues. So many problems. And All IT Pros solved every single one. They’re fast and know what they’re doing. I spent hours and hours on the phone with Apple customer service, trying to resolve an issue with a brand new iMac. Though the apple customer care was excellent in trying to help, the problem persisted. So I called All IT Pros, and they came that day and fixed the problem. I haven’t had a problem since. They also helped me with several issues with my old iMac, which had a hard drive failure. Honestly, I wouldn’t trust anyone else with my computer at this point. I would highly recommend (and already have recommended) All IT Pros to anyone I know.”

Molly A

“All IT Pros is extremely knowledgeable about all things technology related. He is an expert when it comes to all Apple products. He is quick to respond and can always answer my questions or solve any issues that arise. He has taught me so many things that have completely simplified my life and allowed me to utilize my Apple products to their fullest extent. All IT Pros is easy to talk to and explains things so that anyone can understand.”

Fill F

“It can be so stressful when something goes wrong with my computer, usually due to a user error :), but All IT Pros is always just a call away to help fix the issue. I would highly recommend them, and do, to anyone looking for computer assistance/tech support. All IT Pros was also super helpful when my computer died, and I didn’t know what computer to replace it with. They took the time to talk about different options and what would best meet my current needs. If there were a ten star option available, I would have given them that rating, definitely give them a call with any questions or concerns you have, they’re amazing!!”

Tania K.

“I have recommended All IT Pros to some other clients and friends of mine. They are awesome. I really appreciated their responsiveness and their ability to come up with the best solution. Two thumbs up!!”

TechNovice

“It is a relief to know I have a go-to expert for my tech questions and computer needs. All IT Pros is so knowledgeable, offers suggestions, and is so positive.”

Jennifer W.

“We consider All IT Pros to be our invaluable right-hand man. There really isn’t any challenge they can’t overcome with technology and manage to avoid over-complicating things. Outstanding service!”

Marc M

“All IT Pros has one of the best tech guys I’ve every worked with. They know their stuff, and are awesome to work with. I would hire them in a heartbeat!”

Gary W

“I was seriously shocked the other day when I learned that All IT Pros had other clients. The speed at which they respond to our needs is incredible! I sent them a text explaining a problem we’re having, and within 2 minutes, they had taken over my computer and got us back on our feet. These guys are amazing!

PS. Is there any way to give you 10 out of 5 stars?”

Jason G

“We’ve seen more growth over the last 12 months than the rest of our history combined. It’s been great for business, but difficult to keep up with other aspects of the business… technology being one. We searched for a good IT pro to help us with some of the growth challenges we were facing and landed on All IT Pros. Making the decision to work with AC was the best decision we could have possibly made! Not only is All IT Pros knowledgable in all areas of technology (they never ceases to amaze us), but they are an absolute joy to work with. Very professional and has great respect for all of our employees). We’ve worked with tech consulting companies in the past, and have never experienced the level of customer service that we get with AC. If you’re looking to grow your business, I would definitely recommend giving these guys a call!”

Timothy D

“All IT Pros provided prompt, courteous service. They knew exactly how to fix my iMac problem and expand what I could accomplish with my practice. 100% happy with their services!”

Mark J

We’ve seen more growth over the last 12 months than the rest of our history combined. It’s been great for business, but difficult to keep up with other aspects of the business… technology being one. We searched for a good IT pro to help us with some of the growth challenges we were facing and landed on All IT Pros. Making the decision to work with AC was the best decision we could have possibly made! Not only is All IT Pros knowledgable in all areas of technology (they never ceases to amaze us), but they are an absolute joy to work with. Very professional and has great respect for all of our employees). We’ve worked with tech consulting companies in the past, and have never experienced the level of customer service that we get with AC. If you’re looking to grow your business, I would definitely recommend giving these guys a call!

Mikel N

“I’ve worked very frequently with All IT Pros over the past two years, and it has been the best experience I could’ve imagined. They are wonderful to work with, always happy to help, and always has an answer for my problems. Their response time is always very fast, if not immediate. They are patient with my lack of knowledge, and are always trying to help me understand concepts that I don’t quite grasp. They are always looking out for us, recommending the cheapest, most simple, and most effective solutions for what we need. There are never any nickel and dime charges, and they are always honest. I would (and do) recommend All IT Pros to every friend and family member with complete confidence. Don’t look any further!”

Laura H

“We had the best experience with All IT Pros the past few months. I was having issues getting my email at my home office and on webmail. Our web tech guy was unable to help me, saying it was all sorts of other issues – ISP and/or Apple. After investigating those places and not getting anywhere, I wasn’t sure where to turn. I had heard fabulous things about All IT Pros and have been following their blog for quite a while. Knowing the content they share on the blog – informative, helpful (and in language I can understand!) – I decided to reach out. All IT Pros’s customer service was OVER THE TOP! They were quick to reply to my needs and able to help me all the way through. I cannot recommend them enough. My email was out for 3 weeks and the only one able to help and provide a temporary solution was All IT Pros so I could at least get some work done. 3 weeks as a small business owner and no email was huge! They would follow up, take the time to explain things I wasn’t understanding and come to a resolution. They take great pride in their work and service to customers – it is totally apparent despite never meeting face to face (we are in different countries!). We would have zero hesitations to use All IT Pros, LLC again or to recommend them to others.”

Melissa T

“Our small healthcare office transitioned to MAC and we enlisted All IT Pros as our MAC support for hardware and software needs. To say they have been excellent would be falling short. They’re overly responsive, creative with solutions, extremely knowledgeable about MAC and our previous PC platform, and have been a beacon of common sense when there are too many options at quite an expense. Everyone on our staff is completely comfortable with our new systems and network, and we have All IT Pros to thank for that.”

Kyle G

“I’m a veteran Mac user, but sometimes run into issues that stump me. I ran into a few the other week and tried contacting several technology consultants to help with the issues (they were time-sensitive and critical they be resolved quickly). The only consultant I heard back from was All IT Pros.

All IT Pros returned my call on a Friday afternoon and listened to my concerns asking good questions. Fearing it may take a couple weeks to get them on-site, I asked to set a time to meet. Astonishingly, they said they could meet the next day at my home office… on a Saturday!

All IT Pros was in and out within 3 hours and had all my issues resolved. I can’t thank them enough for saving me hours and days of frustration.

I highly recommend All IT Pros.”

Celeste G

All IT Pros was professional, prompt and delivered a product beyond what we had envisioned. Throughout the whole process, communication was excellent, suggestions were helpful and the expertise made the experience enjoyable. Definitely a company to rely on with a fun and friendly approach that makes the client feel comfortable.

Nathan H

“I’ve had a lot of experience with APPLE customer service with all the products I own. Working with All IT Pros was my best experience ever! Extremely knowledgeable, friendly, and efficient. They’re what makes APPLE such a great customer service company. Thank You!”

Patrick D

“All IT Pros, LLC was able to implement a cost effective solution in a timely manner. I had previously discussed my tech needs with 3 other professionals, none of whom could come up with a solution that worked. I would highly recommend All IT Pros, LLC for all your IOS and Windows needs.”

Jenny R

“All IT Pros is the man! He was not only knowledgeable, responsible, honest, but friendly. Talk about effective, this was one of the best examples of customer service I have EVER experienced. He was able to clearly and patiently explain my options, and accomplish the task at hand in a timely and cost effective manner. My laptop has never run better. From now on, I will recommend friends and family to call All IT Pros with all their technical difficulties.”