IT SUPPORT SPECIALIST (Full-time)

JOB DESCRIPTION

In order to facilitate the right kind of growth, we are looking for a bright, self-motivating employee who is passionate about helping others take advantage of technology. This position will be interfacing with various clients (on-site and remotely) on a support level and assisting through problem-solving techniques. Limited heavy lifting may be required from time to time.

JOB REQUIREMENTS

• Working knowledge of Various End-user Operating Systems (Windows 10/11, macOS, Android & iOS)

• Working knowledge of Microsoft Windows Server 2012 and newer (including AD, DNS, DHCP, etc)

• Working knowledge of virtualization technology (Hyper-V, VMWare, Parallels, etc)

• Working knowledge of email platforms (Microsoft 365, Microsoft Exchange, Google G Suite, etc)

• Fundamental understanding of networking (VLANs, DHCP, VPN, etc)

• Basic Problem-solving Techniques (must work well under pressure)

• Good Interpersonal Communication Skills

EDUCATION & WORK EXPERIENCE

• At least an Associates degree in a computer/technology-related field of study (a Bachelor’s degree is preferred)

• At least 2 years experience in a computer/technology-related field

TOOLS REQUIRED

• Vehicle & valid driver’s license for on-site engagements

HOURS

• Full-time (40 hours per week). Occasional evening and weekend work will be required.

COMPENSATION

• Pay based upon skills and experience
  

• Incredible opportunity to improve your technical & social skills

LOCATION

• Offices are located in Provo, UT

• Occasional travel will be required throughout Utah and Salt Lake Counties