FAQ's

Frequently Asked Questions

Some of the IT issues we address include hardware and software issues, network configuration and fine tweaking, data retrieval, computer security, and Mac and PC compatibility. Whether you require a single piece of equipment or an entire system, we always assist!

Our team enjoys being characterized by flexibility, and that is why We value responsiveness. Regarding other emergencies, we aim to reply within a few minutes to a few hours, depending on the nature of the situation. Other less urgent issues are responded to within 24 hours or at your desired convenience.

We work with both! Whether you are a private user, requiring occasional assistance in different technologies, or a company that constantly needs professional IT services, we develop a specific service plan for you.

Absolutely! We ensure that we take time to analyze your requirements, give you the best solution, and even offer to handle your changeover process. Our team guarantees that downtime is kept to a bare minimum in the process, and we offer training programs so you can kick off using a new setup as quickly as possible.

We have personalized plans and always focus on clear communication between the customers and our company. It shows that we do not simply solve issues but do so while also helping our clients learn more about their technology.

Yes, we are versed in both systems
Most support issues are responded to within 10 minutes or less.
Yes, all our team members are Utah based and speak English as their native language.
Any sized business is vulnerable to cyberattacks, not just large corporations. Hackers scan the internet for vulnerabilities regardless of the size of the business. Once a vulnerability is found, they will exploit it for profit regardless of the business’s size.